Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our online casino platform. This policy describes what cookies are, how we use them, the types of cookies we employ, and how you can control your cookie preferences. By using our gaming services, you acknowledge and consent to our use of cookies as described in this policy, in accordance with UK data protection regulations and the Privacy and Electronic Communications Regulations.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our casino website. These files contain information that is transferred to your device's hard drive and stored locally. Cookies enable our platform to recognise your device and remember certain information about your preferences and actions during your gaming sessions.
Similar technologies include web beacons, pixel tags, local storage objects, and other tracking mechanisms that serve comparable functions to cookies. These technologies help us deliver a personalised gaming experience, maintain security protocols, and ensure our casino services function properly across different devices and browsers.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
| Essential Cookies | Enable basic website functionality, account authentication, and secure gaming sessions | Session or up to 12 months |
| Functional Cookies | Remember your preferences, language settings, and personalised gaming features | Up to 24 months |
| Analytics Cookies | Collect information about website usage, game performance, and user behaviour patterns | Up to 26 months |
| Marketing Cookies | Track your activity to deliver targeted advertisements and promotional offers | Up to 12 months |
| Performance Cookies | Monitor website performance, loading speeds, and technical functionality | Up to 12 months |
3. Essential Cookies
Essential cookies are strictly necessary for our casino platform to function properly. These cookies enable core functionality such as security protocols, account verification, payment processing, and access to restricted areas of our website. Without these cookies, we cannot provide our gaming services effectively.
- Authentication cookies that verify your identity and maintain secure login sessions
- Security cookies that protect against fraudulent activity and unauthorised access
- Load balancing cookies that distribute server requests for optimal performance
- Session management cookies that maintain your gaming session state
4. Functional and Preference Cookies
Functional cookies enhance your gaming experience by remembering your choices and preferences. These cookies allow our platform to provide personalised features and remember your settings across different sessions.
- Language preference cookies that remember your selected language
- Gaming preference cookies that store your favourite games and settings
- Display preference cookies that remember your screen resolution and layout choices
- Sound and notification preference cookies
- Currency and region preference cookies
5. Analytics and Performance Cookies
We use analytics cookies to understand how visitors interact with our casino platform. These cookies help us analyse website traffic, monitor game performance, identify popular features, and detect technical issues. The information collected is aggregated and anonymous.
Performance cookies specifically monitor the technical aspects of our platform, including page loading times, server response rates, and overall system performance. This data helps us optimise our services and ensure smooth gaming experiences for all users.
6. Marketing and Advertising Cookies
Marketing cookies track your browsing activity to build a profile of your interests and deliver relevant advertisements. These cookies may be set by third-party advertising networks and partners who provide promotional services on our behalf.
- Advertising cookies that display personalised promotional offers
- Retargeting cookies that show relevant advertisements on other websites
- Social media cookies that enable sharing functionality
- Conversion tracking cookies that measure advertising effectiveness
7. Third-Party Cookies
Our casino platform integrates with various third-party services that may place their own cookies on your device. These include payment processors, game providers, analytics services, and advertising networks. Each third-party provider operates under their own privacy policies and cookie practices.
We carefully select our third-party partners and ensure they comply with UK data protection standards. However, we recommend reviewing the privacy policies of these external services to understand their specific cookie usage and data processing practices.
8. Cookie Management and Control
You have several options for managing cookies on our platform. You can adjust your cookie preferences through our cookie consent banner, your account settings, or your browser's cookie management tools. Please note that disabling certain cookies may affect the functionality of our gaming services.
- Use our cookie preference centre to selectively enable or disable cookie categories
- Configure your browser settings to block or delete cookies
- Opt out of targeted advertising through industry opt-out platforms
- Contact our customer support team for assistance with cookie management
9. Browser-Specific Cookie Settings
Each web browser provides different methods for managing cookies. Below are instructions for popular browsers used by our players:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
- Internet Explorer: Tools → Internet Options → Privacy tab
10. Mobile Device Cookie Management
Mobile devices and applications may use alternative tracking technologies such as advertising identifiers, app analytics, and device fingerprinting. You can manage these settings through your device's privacy controls or app-specific settings.
For iOS devices, navigate to Settings → Privacy → Tracking to control app tracking permissions. Android users can access Settings → Google → Ads → Reset advertising ID or opt out of personalised advertising. Mobile browsers also provide cookie management options similar to desktop versions.
11. Updates and Contact Information
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify users through our website or direct communication methods. The date of the last update will be clearly displayed at the top of this policy.
If you have questions about our cookie practices, wish to exercise your data protection rights, or need assistance managing your cookie preferences, please contact our data protection team. We are committed to transparency and will respond to your inquiries promptly in accordance with UK data protection regulations.